Legal

Privacy & Terms

Last updated: June 2026

This page sets out our Privacy Policy and Terms of Service. By using Smart Water Heater you agree to both.

1. Information We Collect

We collect the conversation and communication information you share with us — for example, the messages, requests, and details you provide when you contact us, book a service, or apply to join as a technician.

2. Information We Do Not Collect

We do not collect or retain other personal information beyond what you choose to provide to us.

3. How We Use Your Information

We use your information only to respond to you, provide and improve our services, and process your requests or applications.

4. Sharing Your Information

We do not sell, rent, or share your information with third parties.

5. Data Retention & Security

We keep your information only as long as needed for the purposes above and take reasonable measures to protect it.

6. Your Choices

You may contact us at any time to ask what information we hold, or to request that we update or delete it.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

9. Contact Us

Questions about this policy? Email support@smartwaterheater.ai or call 510-868-2216.

1. Acceptance of Terms

By accessing or using Smart Water Heater, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Our Service

Smart Water Heater is a marketplace that connects homeowners and businesses with independent, vetted tradespeople. We facilitate bookings but are not the provider of the trade services themselves.

3. Your Responsibilities

You agree to provide accurate information, use the service lawfully, and treat professionals and customers respectfully.

4. Professionals

Tradespeople on Smart Water Heater are independent contractors and are subject to verification. We do not guarantee their work.

5. Pricing & Payments

Prices are shown before you confirm a booking. Any payment terms are presented at the time of booking.

6. Disclaimers

The service is provided on an “as is” and “as available” basis, without warranties of any kind.

7. Limitation of Liability

To the maximum extent permitted by law, Smart Water Heater is not liable for any indirect or consequential damages arising from your use of the service.

8. Changes to These Terms

We may update these Terms from time to time. Continued use after changes constitutes acceptance.

9. Contact

Questions about these Terms? Email support@smartwaterheater.ai or call 510-868-2216.